Livejournal hosts two articles on how you to superimpose traditional MMORPG-roles on small business-units as a way of managing your office-team:
“You have the following roles: Main Tank: That person on the team who’s always out front, and who’s face is synonymous with the team. Often times this is the Manager themselves, but sometimes this is a member of the group who interacts with customers/other departments. Main Healer: The motivator of the group. They’re good at keeping people’s spirits up, keeping them engaged, and keeping them coming in day in and day out. DPS: The rest of the team helps to get the projects complete and the work done.“
Sweet. The follow-up to the first article is here.
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